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Frequently asked questions
FAQs
I am an out-of- network provider. This means that I do not bill the insurance companies
directly. I do provide a superbill which you may submit to the insurance company for
out-of-network benefits as per your entitlements.
Many insurance plans provide out-of-network coverage for mental health services. I am
unable to verify what the details of your insurance plan are and whether you will be
reimbursed so it is important that you contact your insurance company to ask some
questions. Some standard questions you may want to review with the insurance
company when you contact them include:
• Do I have out-of-network mental health coverage with my current plan?
• How much does my plan cover for an out-of-network mental health provider?
• Do I have a deductible for an out-of-network mental health provider before my reimbursements are in effect?
• Do they cover outpatient counseling services?
• Are there any limits to these benefits?
• Do I need a referral to be seen by an out-of-network provider?
• What information do you need from my provider?
• Do I need to obtain any prior authorization before submitting a claim? (If yes, how do I go about obtaining that prior authorization?)
• How do I submit my claims?
A time commitment is made to you and is held exclusively for you. If you are late for a session,
you may lose some of that session time. Should you need to cancel or reschedule your
appointment unexpectedly, please do so at least 24 hours in advance. You will be responsible
for the entire fee if cancellation is less than 24 hours.
Payment is due at the end of each session and is accepted through credit cards and
checks. Credit card information is submitted through a secured system.
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